FAQ
Emboldens is committed to your complete satisfaction, which is why we strive to provide the most consistent, reliable and affordable services on the market.
Our team of experienced professionals has taken the time to answer some of our most frequently asked questions for your convenience.
Be sure to remove clothing and other items from the floors and surfaces to be cleaned. Each of our teams brings their own cleaning supplies .
It is not necessary for you to be present while your team of home cleaning professionals provide their cleaning service. In fact, most of our customers are not at home while we clean.
At Emboldens, we recognize the importance of communication, especially when dealing with important valuables in your home and any cleaning requests you may have. We offer a reliable service of proven quality and efficiency to meet your expectations at a high level and excellence. We are always available by phone, text and email to facilitate communication.
We cannot warrant our exact time of arrival because we give every home the attention it deserves and requires. We do offer arrival windows for your convenience.
When you schedule housecleaning services with us, we’ll give you an arrival timeframe of two to three hours. Because we give homes the individualized attention they deserve, we’re not able to provide an exact time of arrival, but we do our best to ensure that our cleaning plan doesn’t interfere with your schedule.
At Emboldens we treat each house or comercial we clean with the utmost care and respect. If something breaks during our routine service, we will do our best to repair or replace the item. Our housekeepers are fully insured so claims can be filed where appropriate.
Emboldens methods ensure that your home always receives the most consistent cleaning. During your first consultation, we will create a custom cleaning plan designed to meet all of your specific requests. However, we recognize that perfection is not always possible, but we are happy to correct our errors at no additional cost to you when you contact us by the end of the next day after your service.
We at Emboldens offer a worry-free home cleaning service solution. We take care of any personal liability in relation to social security taxes and work accidents. We are fully licensed and insured for your peace of mind.
Our professional home cleaning services are designed to keep your home comfortable and clean. However, there are some tasks that we don't do as we want to make sure that all your belongings are in the right place when we leave.
Usually not:
Clean toys
Clean the inside of your fireplace
Take care of the clutter
Organize out of place items
Move have furniture and have items
Wash the laundry
Wash the dishes
Making beds (negotiable for an additional price)
However, we are happy to clean the inside of your cabinets, stove, refrigerator, and make beds upon request for an additional fee.
No. We arrive with all of the cleaning materials we need and take them with us when we leave. We’re proud to use the best products on the market to ensure that we leave your home looking spotless.
If you have any preferences in regards to what cleaning products we use, feel free to let us know and we’ll do everything we can to work with your requests.
We understand how unpredictable life can be. If you need to cancel or reschedule a cleaning, we recommend that you call approximately 48 hours before your next scheduled service. We will do our best to accommodate all your scheduling needs.
We are proud to be recognized as a provider of affordable, high quality home cleaning services. The costs of our services depend on the size of your home and what you want to clean.
We can also add special services to your regular cleaning plan as needed, such as:
Inside refrigerator cleaning
Inside oven cleaning
Change of bed linen
Outside window cleaning
Schedule a visit to get a quote.
Over the years, we’ve found that the first cleaning service brings a home up to a specific standard and Emboldens is committed to upholding that standard. That’s why our initial cleaning may take longer and cost a little more than the rest of your services.